Enhance B2B Nurture Strategies with B2C Practices: Claire's Insights
Guest
Clair Pitman-Massie Vice President of Field and Digital Marketing, EMEA, ForgeRock
Claire sheds light on how B2B marketing can enhance nurture strategies by observing B2C practices. She emphasizes fostering customer loyalty and adopting a multi-channel, creative approach. "Let's bring the engagement and urgency from B2C to B2B, making nurturing an integral part of the customer journey, not just an afterthought," says Claire.